Restoring System State for a Windows 2000 or 2003 System That Is Not a Domain Controller

Important: Incorrectly restoring a computer's Windows 2000/2003 System State can make the computer unusable. We generally recommend that you restore the System State only when recovering the entire computer as part of a disaster recovery. See Restoring an Entire Computer and contact Customer Service.

Note: The ability to restore the System State on media may not be available to your Agent at this time. In this case, you will not see a Delivery tab on the Computer Restore form. Instead, you can restore the System State over the Internet. If you have questions, contact Customer Service.

To restore a Windows 2000/2003 System State for a computer that is not a domain controller

1. On the MyLiveVault Home page, the All Computers form lists all the computers on your company account. Click Backup/Restore in the Action column for the computer whose System State you want to restore.

2. On the Computer Information form, click the Restore tab.

3. In the New Restore section, click Restore Registry/System State.

4. Click Restore.

5. On the Computer Restore form, type a name for the System State restore job in the Name of restore box.

6. In the Restore tab on the Computer Restore form, specify the version of the System State that you want to restore, either current or historic.

7. In the Delivery tab on the Computer Restore form, choose the delivery method for the restored System State.

8. If you chose either Media or Automatic delivery, provide shipping information and configure the media options.

   If you chose Automatic delivery and if we decide to deliver the System State on media, then we will use the provided shipping information and media option. If we decide to deliver the System State over the Internet, then the shipping and media options do not apply.

9. When you are done configuring your restore request, click Save.

10. Review the information in the Computer Restore form's Properties and Specifications columns.

11. Do one of the following:

    • Click Submit to accept the restore request and start the restore process.

    • Click Back to make changes to the restore request.

    • Click Cancel if you do not want to submit the restore request.

12. Note the identification number assigned to this request, and click Done. This number is used in MyLiveVault with the restore job name you specified to uniquely identify this restore job.

13. Processing of the restore request starts automatically. You can track its progress in MyLiveVault. Processing is based on the delivery method chosen:

    • A Network delivered restore immediately starts restoring the System State over the Internet. After the restore job completes, we will send an e-mail to the user who requested the restore notifying the requestor that the restore is complete.

    • Processing of a Media delivered restore starts immediately. We will send an e-mail to the user who requested the restore notifying the requestor that the System State has been restored to media and the media has been shipped.

    • Processing of an Automatic delivered restore starts immediately. Once we determine the appropriate delivery method (Network or Media), we will send an e-mail to the user who requested the restore notifying the requestor of the delivery method. We will also send another appropriate e-mail:

      • After the restore job completes for a System State restored over the Internet.

      • When the media has been shipped for a System State restored on media.

14. To complete the restore, perform the additional steps appropriate for your delivery method:

    • For a Network restore: The System State is automatically restored to its original location, overwriting the existing System State data on the computer. After the restore job completes, restart the computer.

    • For a Media restore: When you receive the media, follow the steps in the document provided in the media package (either "Restoring Your Data From a NAS Device" or "Restoring Your Data From the CD-ROM"). These documents are also available from Restoring Your Data from Media. You will:

      1. Restore the System State from the media to your computer. It is automatically restored to its original location, overwriting the existing System State data on the computer.

      2. Restart the computer.

Related Information

Understanding System State and Registry Restore
Restoring the Windows 2000 or 2003 Cluster Database
Canceling a System State/Registry Restore Job
Restoring an Entire Computer