Microsoft Exchange 5.5: Restoring Exchange Data to the Original Exchange Server
Use the following procedure as a guideline for
restoring Microsoft Exchange 5.5 after a data corruption event. If this was a
serious data corruption event, restore all your Exchange data. If only some of
your Exchange data is corrupted, you may only want to restore certain
pieces of the Exchange system, such as just the Public and Private Information Store, or Directory Service data. This will provide a faster restore, as you are not
restoring as much data.
This procedure is appropriate if the following are all true:
You have backed up the Exchange data You had an Exchange data corruption event You want to restore either the most current or a historic backed up
version of the Exchange data You are restoring to the original Exchange server You are restoring to either the original installation of Exchange or to a
new installation of Exchange.
Otherwise, see Microsoft Exchange 5.5 Restore for other procedures for
restoring Exchange 5.5.
If you have lost the Exchange Server, you may need to recover the
entire server. This is a disaster recovery and requires that you follow the
disaster recovery procedures; see Restoring an Entire Computer.
This
procedure should only be implemented by personnel who are trained and experienced in
Windows and Exchange Server.
Important: If you are running Agent version 3.3.1 or
earlier, the restore option Restore my Microsoft Exchange data is not available. Instead,
to restore your Exchange data:
Choose the restore option Restore files & directories, or databases Manually select your Exchange data to be restored (based on your Exchange
backup configuration file selections, or by running the Exchange optimizing
program to identify the files/directories) Contact Customer Service for assistance.
To restore the Exchange data
Stop the Exchange services. You may also have to stop related services
like IIS if they connect to Exchange files.
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If you are planning to restore
Exchange over the
Internet,
suspend backup for the computer
whose Exchange data you are restoring.
Important: The purpose of
suspending backup is to make the process of restoring the Exchange data easier in the event you need to perform iterative restores due to
corruption. However, suspending backup means that
all backup is suspended until you
resume it. If this is
an issue for you, please
contact Customer Service for assistance.
This step is only recommended if you are restoring over
the Internet. If you select Automatic delivery and we decide to restore your
data over the Internet, then we will suspend your backup at that time if
it is deemed appropriate.
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On the MyLiveVault Home page, the All
Computers form lists all the
computers on your company account. Click Backup/Restore in the
Action column
for the Exchange server that originally had the data that you are restoring.
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On the Computer Information form, click the
Restore tab.
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In the New Restore section, click Restore my Microsoft Exchange data.
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Click Restore.
Review the information on the Microsoft Exchange Restore
page. If you are restoring only Exchange data, click Next to continue.
Otherwise, follow the instructions in the page. On the Computer Restore
form, the automatically assigned restore job name is displayed in the Name of restore box
(for example, Exchange 5.5 Data Restore).
In the Files to
Restore tab on the Computer Restore
form, specify the data that you want to restore:
Specify the file version that
you want to restore, either current or historic. The current version is
selected by default.
Note: LiveVault Online Backup Service guarantees
the current version and one historic version
per day will be backed up and available for restore. However, you may
have more historic versions available. Specify whether you want to
view, select and restore deleted files. The files and directories that are selected for backup
on your current Exchange backup configuration are automatically selected for
the restore. You can:
Click View Files to Restore to review the
automatic restore file selections. The selected files are selected in the
tree view, and the associated rules are shown in the rules list.
Click Edit Files to Restore to modify the
restore file selections. The Files to
Restore tab refreshes to enable modification. You can use either of these methods to specify the files:
Modify the file selections based on what data you want to
restore:
Restore all Exchange data:
Select the Exchange directories only,
from the directory tree. This is usually something like "C:\EXCHSRVR" and all
subdirectories.
Restore only the Public or Private Information Store, or
Directory Service data:
Select only
the Exchange data directory that has the information you want to restore,
from the Directory Tree. This is usually:
| Information Store |
| Private |
\EXCHSRVR\MDBDATA\PRIV.EDB |
| Public |
\EXCHSRVR\MDBDATA\PUB.EDB |
| Transaction logs |
\EXCHSRVR\MDBDATA\*.LOG |
| Directory Service |
| Data |
\EXCHSRVR\DSADATA\DIR.EDB |
| Transaction logs |
\EXCHSRVR\DSADATA\*.LOG |
Note: To confirm the data locations, use the
Exchange optimizing program to
verify where your Exchange information is stored. The Exchange optimizing program may have
placed the application and data in different directories and different volumes.
In the Delivery
tab on the Computer Restore
form, choose the delivery method for the restored data.
Important: Only
select the Network delivery option if you are sure that you have sufficient bandwidth and the connection stability to restore your data.
Otherwise an additional restore using media may be required, delaying
your restore.
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Based on the delivery method you chose, configure the following
additional information:
If you chose Network delivery,
configure the restore options for
handling the restored data on your computer. You need to set the following
restore options:
If you chose Media delivery,
provide shipping information and
configure the media options.
If you chose Automatic delivery, configure the options
for both Network and Media delivery:
You need to set the following restore options:
The appropriate information will be used based on whether we
decide to deliver the data over the Internet or on media.
When you are done configuring your restore request, click
Save.
Review the information in the
Computer Restore form's Properties and
Specifications columns. Do one of the following:
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Click Submit to accept the restore request and
start the restore process.
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Click Back to make changes to the restore request.
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Click Cancel if you do not want to submit the
restore request.
Note the identification number assigned to this request, and
click Done. This number is used in MyLiveVault with the restore job name
you specified to uniquely identify this restore job.
Processing of the restore request starts automatically. You can
track its progress in MyLiveVault. Processing is based on the delivery method
chosen:
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A Network delivered restore immediately starts restoring the data over
the Internet. After the restore job completes, we will send an e-mail to the
user who requested the restore notifying the requestor that the restore is
complete.
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Processing of a Media delivered restore starts immediately. We will send
an e-mail to the user who requested the restore notifying the requestor that
the data has been restored to media and the media has been shipped.
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Processing of an Automatic delivered restore starts immediately. Once we
determine the appropriate delivery method (Network or Media), we will send an
e-mail to the user who requested the restore notifying the requestor of the
delivery method. We will also send another appropriate e-mail:
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If your data is restored on media, after
you receive the media with your restored Exchange data, refer to the
media
restore steps to restore the data from the media to your computer.
During the media restore you need to set the following restore options:
After the restore is complete, do the following:
Start the Exchange Directory Service. Go to a command prompt, change to the
EXCHSRVR\BIN directory and execute the following command:
ISINTEG -patch
This will reset the GUID on the Information Store to match the GUID of the
original installation and update the log files. When ISINTEG -patch completes, stop the Exchange
Directory Service and the System Attendant.
Important: This step is mandatory. If you do not
perform this step, you may not be able to start the Exchange services.
The next step depends on the version you restored:
Most current version restored:
You now should restore the computer's System State/NT
Registry using MyLiveVault. After the restore of the System State/NT
Registry, you must
reboot the computer.
Important: If you have not made any changes to the
computer since the last System State/NT Registry backup, you can skip this step.
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After the restore is complete, either restart the Exchange services or
reboot the computer. It should recover itself from the data provided in the restore.
Historic version restored:
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Restore the computer's System State/NT
Registry using MyLiveVault
from the same date and time you used when restoring the Exchange data. Because you are
restoring the computer to a previous period of time, you need to have the System
State/NT Registry and data
at the same point in time, with the same information.
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After the restore of the
System State/NT Registry,
you must reboot the computer.
After the computer reboots, ensure the Exchange services are started. It
should recover itself from the data provided in the restore.
Verify that the
restore was successful. If
the restore was successful, go to the next step. If you need to restore a
different version, perform this procedure again choosing an older version.
Resume backup if it was suspended for this restore
procedure.
You may need to publish the contents of the public folder. Refer to
Microsoft Exchange 5.5: Publishing the
Contents of the Public Folder for further instructions.
Related Information
Microsoft Exchange 5.5 Restore
Restoring Microsoft Exchange: An Overview
Microsoft Exchange 5.5: Publishing the Contents of the Public Folder
Restoring the System State/Registry: An
Overview
Restoring an Entire Computer
Restoring Your Data: An Overview
Monitoring and Managing Restores: An Overview
Accessing Restored Files
Canceling a Restore Job
Changing the Media Restore Shipping Information
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