Setting a User's Contact Information

Specify the identifying and contact information for a user. The information that is required depends on whether this user is allowed to log in to MyLiveVault, and if this user is a technical or billing/administrative contact.

All required fields are marked on the form.

To set up a user's contact information

If the User Information form is already open, skip to step 3.

  1. Click Users on the MyLiveVault menu bar.

  2. On the Users Management form, select the user's name from the list of users, and click Edit.

  3. In the Contact Info tab on the User Information form, the current e-mail address is displayed in the E-mail address box. You can change the e-mail address for the user.

    Note: If you change your own e-mail, you will continue to stay logged on in your current session until you log out. However, you must use your new e-mail address the next time you log in to MyLiveVault. If you change another user's e-mail address, that user must use the new e-mail address to log in to MyLiveVault the next time.

  4. The Access: User may log in to the site and manage computers check box indicates whether the user is allowed to log in to MyLiveVault and manage your company account. You can change this specification:

    • Select the check box to allow the user to log in to MyLiveVault.

    • Clear the check box if you do not want the user to be allowed to log in to MyLiveVault.

    Note: If you are configuring your own user account, you cannot clear this check box. You also cannot clear this check box for any user who is a technical contact.

  5. The user's current name, company, address and contact information is displayed in the fields. Type in new e-mail address, name, company, address and contact information as appropriate.

  6. Click Change Password to enter a new password if you are configuring your own user account.

  7. Click Change Secrets to enter a new secret question and answer pair if you are configuring your own user account.

  8. When you are done modifying the user information, click Submit.


Related Information

Modifying Your User Information
Modifying Other Users' Information
Managing User Accounts: An Overview