Deleting a User

You can delete any user from your company account with the following exceptions:

• A user who is a billing contact for the company account.

• A user who is a technical contact for a computer in LiveVault Online Backup Service.

• Yourself.

If you need to remove a user who is a billing or technical contact, you must first assign that responsibility to a different user. 

A user that has been deleted from the company account will no longer be allowed to log in to MyLiveVault and manage the account. Also, that user cannot be validated by Customer Service for assistance with LiveVault Online Backup Service.

To delete a user

1. Click Users on the MyLiveVault menu bar.

2. On the Users Management form, select the user's name from the list of users, and click Delete.

3. On the confirmation box, click OK to confirm the deletion.

Note: If you try to delete a user that is a billing contact or technical contact, a message box opens indicating that the user is a contact and therefore cannot be removed. You must first assign that responsibility to a different user, then you can delete this user.

Related Information

Adding A New User
Assigning a New Billing Contact
Assigning a New Technical Contact
Managing User Accounts: An Overview