Quick Start Tasks

It's easy to get started with LiveVault Online Backup Service. To start using LiveVault Online Backup Service right away, follow these steps:

1. Subscribe to LiveVault Online Backup Service, including:

   1. Signing-up for LiveVault Online Backup Service through your Service provider. This includes agreeing to the terms of the service, as well as providing information about yourself.

   2. After we create your company account, you will receive an e-mail containing a password to log in to MyLiveVault.

2. Log into MyLiveVault the first time, including:

   1. Logging in to MyLiveVault using your username (your e-mail address) and the MyLiveVault password that was e-mailed to you.

   2. Accepting the terms of the service (if applicable).

   3. Filling in your user information.

3. Add a computer, including:

   1. Providing information about the new computer in MyLiveVault.

   2. After we create the service software kit for your new computer, you will receive an e-mail indicating that the kit is available.

   3. Downloading the service software kit through MyLiveVault.

   4. Installing the Agent software and digital certificates on the computer.

4. Configure backup, including:

   1. Setting up the Files and Directories backup configuration.

   2. Setting up a Microsoft Exchange backup configuration (if applicable).

   3. Creating a database backup configuration for each database or application on the computer.

   4. After the initial backup of your data completes, you will receive an e-mail indicating that it has completed, your data is protected, and you can now restore files as necessary.

5. Restore some data to ensure your backup is configured as expected. If you request to have the restored files delivered over the Internet, you will receive an e-mail when the restore has completed.

6. Log out of MyLiveVault to end your MyLiveVault session. This does not affect your backup or restore operations.