Providing Shipping Information

In the Delivery tab on the Computer Restore form, provide in the Ship to fields the name and address of the person you want the physical media shipped to. Provide this information using one of these methods:
- Specify an existing user for the company account:
  1. From the Quick fill list, select an existing user for the company account. By default, the user requesting the restore is selected.
  2. The Ship to fields are automatically filled in with the address information from the selected person's user account. You can accept the address information or modify any of these fields as required.
- Specify a person that is not an existing user for the company account:
  1. Click Clear to remove all information from the Quick fill and Ship to fields.
  2. Type the name of the person to ship the media to in the First name and Last name boxes.
  3. (Optional) Type the name of the company to ship the media to in the Company box.
  4. Type the address to ship the media to in the Address, City, State or Region/Province, Country, and ZIP/Postal code boxes.
  5. Type the person's telephone number in the Phone number box.
  6. (Optional) Type the person's telephone extension in the Phone ext. box.
(Optional) In the Shipping comments box, type any additional instructions you might have about the shipment or delivery of the media containing the restored data.
From the Shipment requirements list, select a shipment delivery schedule option:
- Fastest possible (overnight air, morning delivery). In most instances we will use this option unless you specify otherwise.
- Next day (standard overnight shipment). Note that this generally means next business day; Saturday deliveries are available in some locations.
- Two day (two day air). Note that this generally means two business days; Saturday deliveries are available in some locations.

Related Information

Changing the Media Restore Shipping Information
Restoring Files and Directories, or Databases