Follow these steps to restore your entire computer on media. These steps
should only be performed as part of a disaster recovery.
-
On the MyLiveVault Home page, the All
Computers form lists all the
computers on your company account. Click Backup/Restore in the
Action column
for the computer whose data you want
to restore.
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On the Computer Information form, click the
Restore tab.
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In the New Restore section, click Restore my
entire computer.
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Click Restore.
On the Disaster Recovery page, in the Disaster
Recovery via Shipped Media section, click Disaster Recovery.
On the Computer Restore
form, type a name for the
restore job in the Name of restore box.
In the Restore tab on the Computer Restore
form, specify the file version that
you want to restore, either current or historic.
Note:
LiveVault Online Backup Service guarantees the current version and one historic version
per day will be backed up and available for restore. However, you may
have more historic versions available.
In the Delivery
tab on the Computer Restore
form, provide shipping information and
configure the media options.
When you are done configuring your restore request, click
Save.
Review the information in the
Computer Restore form's Properties and
Specifications columns.
Do one of the following:
-
Click Submit to accept the restore request and
start the restore process.
-
Click Back to make changes to the restore request.
-
Click Cancel if you do not want to submit the
restore request.
Note the identification number assigned to this request, and
click Done. This number is used in MyLiveVault with the restore job name
you specified to uniquely identify this restore job.
Processing of the restore request starts automatically. You can
track its progress in MyLiveVault. Processing is based on the delivery method
chosen:
We will send
an e-mail to the user who requested the restore notifying the requestor that
the data has been restored to media and the media has been shipped.
