Handling Filename Conflicts

LiveVault Online Backup Service checks for filename conflicts at the destination location when restoring files. You can specify how LiveVault Online Backup Service handles these conflicts by choosing a rename or overwrite method.

To specify a filename conflict method

  1. In the How do you want duplicate filenames handled? section of the Options tab on the Computer Restore form, click one of the rename or overwrite methods. LiveVault Online Backup Service will use the Auto-rename the existing file method to resolve filename conflicts by default, unless you select a different method.
    Click... To...
    Auto-rename the existing file Rename the existing file on your computer and preserve the restored filename. LiveVault Online Backup Service appends an incremented extension to the existing file. For example, the existing file MyFile.doc is renamed to MyFile.doc.001, and the restored file has the name MyFile.doc.
    Auto-rename the restored file Rename the restored file and preserve the existing filename on your computer. LiveVault Online Backup Service appends an incremented extension to the restored file. For example, the restored file MyFile.doc is renamed to MyFile.doc.001, and the existing file has the name MyFile.doc.
    Always overwrite existing file with restored file Always overwrite the existing file on your computer with the restored file.

    If the file is currently open, you can specify LiveVault Online Backup Service to overwrite the open file when your computer is restarted (see the next step).

    Important: Once a file is overwritten, you cannot retrieve it except by restoring another version. We do not usually recommend using this option.

    Overwrite existing files only if restored file is newer Compare the existing and restored files:
    • If the restored file is newer, overwrite the existing file.

    • If the existing file is newer, discard the restored file.

    If the file is currently open, you can specify LiveVault Online Backup Service to overwrite the open file when your computer is restarted (see the next step).

    Do NOT overwrite the existing file Always discard the restored file if there is a filename conflict with an existing file on your computer.

  2. If you chose an overwrite method: In some instances, some existing files that are to be overwritten are open when the restore takes place (for example, system DLL files). Use the Overwrite open files when the computer is rebooted check box to specify how LiveVault Online Backup Service should handle these instances:

    • Select this check box if you want LiveVault Online Backup Service to store these restored files in a temporary directory until the computer is restarted. After the computer is restarted, the open files will be overwritten with the restored files to complete the restore.

      Note: LiveVault Online Backup Service does not automatically restart the computer. You must restart the computer to complete the restore.

    • Clear this check box to skip restoring files that are open during the restore. Instead, the restored files will be discarded and the restore failures will be logged in the restore job log.


Related Information

Canceling a Restore Job
Accessing Restored Files
Viewing a Restore Job's Details
Restoring Files and Directories, or Databases