Canceling a System State/Registry Restore Job

Important: It is highly recommended that you do not cancel any Windows System State restore job. It is also recommended that you do not cancel an NT 4.0 registry Network restore job.

LiveVault Online Backup Service always restores the Windows 2000/2003 System State to the original Agent computer, overwriting the existing System State/registry data. This is true for Network restores and Media restores. Canceling a System State restore job to a Windows 2000/2003 computer leaves the System State data and the computer in an unstable state. The computer may not be usable or may not start.

For a Network restore, LiveVault Online Backup Service always restores the NT 4.0 registry to the original Agent computer, overwriting the existing registry files. If you cancel a registry Network restore job to a Windows NT 4.0 computer and the registry is unstable (for example, the user profiles are gone), request another restore job to rebuild the registry. However, depending on the state of the registry, you may need to use your Windows NT emergency repair disk first.

To cancel an active Network restore job

You can cancel an active System State/registry Network restore job through MyLiveVault.

On the MyLiveVault Home page, the All Computers form lists all the computers on your company account. Click Backup/Restore in the Action column for the computer whose restore job you want to cancel.
On the Computer Information form, click the Restore tab.
In the Restore Jobs section, identify the restore job you want to cancel (by restore ID and name), and click Cancel for that job.

Note: If a Cancel button is not available for the desired job, then the restore job has completed.
A message indicating that your cancel request is being processed is displayed; click OK.

To cancel a Media or Automatic restore job

You must contact Customer Service to cancel either of the following:

A Media restore job prior to the media shipping.
An Automatic restore job whose delivery method has not been decided.

If you want to cancel the restore job when you are restoring from the media to your computer, refer to the document provided in the media package (either "Restoring Your Data From a NAS Device" or "Restoring Your Data From the CD-ROM"). These documents are also available from Restoring Your Data from Media.

Related Information

Understanding System State/Registry Restore
Canceling a Restore Job
Restoring a System State/Registry
Monitoring and Managing Restores: An Overview