Viewing a Computer's Agent Software Version

1. On the MyLiveVault Home page, the All Computers form lists all the computers on your company account. Do one of the following:

   • Click Backup/Restore in the Action column for the computer whose Agent software version you want to check.

   • Click the name of the computer whose Agent software version you want to check if the Action column is displaying Pending Security Authorization, Install Software, or Configure Backup.

2. On the Computer Information form, click the Properties tab.

3. In the Computer Properties section, the LiveVault version field displays the version of the LiveVault Online Backup Service Agent software that is currently installed on the computer. The version number and build number are shown, for example V3.3.1 Build 3856-0.

   Note: This field is blank until the Agent software has been installed and the computer has connected to the backup server. Also, if the computer is running the Agent software version 3.1.1 or earlier, this field is blank.

Related Information

Managing Your Computers: An Overview
Upgrading Your Agent Software