Removing All Your Computers

You can remove all your computers from LiveVault Online Backup Service through MyLiveVault. When you remove computers from LiveVault Online Backup Service:

• The computers no longer appear in MyLiveVault.

• Each computer's backup configuration is deleted. This means no new data is backed up.

• Each computer's backed up data and history is no longer available. This means you cannot restore data that was previously backed up.

Removing all your computers does not delete your company account, nor does it cancel your subscription to the service. However, if you remove all your computers, we will contact you so that we can understand your purpose and to provide assistance.

If you only want to temporarily remove your computers from LiveVault Online Backup Service, for example, because you need to perform maintenance on them, we recommend that you instead temporarily suspend backup then resume backup when appropriate.

Note: Contact Customer Service for assistance if you remove a computer in error.

To remove your computers

1. On the MyLiveVault Home page, the All Computers form lists all the computers on your company account. Do one of the following:

   • Click Backup/Restore in the Action column for a computer that you want to remove.

   • Click the name of the computer that you want to remove if the Action column is displaying Pending Security Authorization, Install Software, or Configure Backup.

2. On the Computer Information form, click the Properties tab.

3. In the Remove Computer section, click Remove.

4. Read the Remove Computer form. You can:

   • Click Remove to remove the computer from LiveVault Online Backup Service. When prompted to confirm the removal, click OK.

   • Click Cancel. The computer will not be removed.

5. Follow the steps in Removing the Agent Software to remove the Agent software from the computer.

6. Repeat these steps for each computer.

Related Information

Suspending Backup
Removing a Computer
Managing Your Computers: An Overview