Removing a Computer

You can remove a computer from LiveVault Online Backup Service through MyLiveVault. For example, you may want to remove a computer that you have removed from your network or that was used for test purposes. When you remove the computer from LiveVault Online Backup Service:

• The computer no longer appears in MyLiveVault.

• Its backup configuration is deleted. This means no new data is backed up.

• Its backed up data and history is no longer available. This means you cannot restore data that was previously backed up.

If you only want to temporarily remove the computer from LiveVault Online Backup Service, for example, because you need to perform maintenance on it, we recommend that you instead temporarily suspend backup then resume backup when appropriate.

Note: Contact Customer Service for assistance if you remove a computer in error.

To remove a computer

1. On the MyLiveVault Home page, the All Computers form lists all the computers on your company account. Do one of the following:

   • Click Backup/Restore in the Action column for the computer that you want to remove.

   • Click the name of the computer that you want to remove if the Action column is displaying Pending Security Authorization, Install Software, or Configure Backup

2. On the Computer Information form, click the Properties tab.

3. In the Remove Computer section, click Remove.

4. Read the Remove Computer form. You can:

   • Click Remove to remove the computer from LiveVault Online Backup Service. When prompted to confirm the removal, click OK.

   • Click Cancel. The computer will not be removed.

5. Follow the steps in Removing the Agent Software to remove the Agent software from your computer.

Related Information

Suspending Backup
Removing All Your Computers
Managing Your Computers: An Overview