Monitoring Backup Latency

Monitor the backup latency for a computer to see how much time passes from when files change on your computer to when the files are on the backup server.

To monitor backup latency

1. On the MyLiveVault Home page, the All Computers form lists all the computers on your company account. Click Backup/Restore in the Action column for the computer whose backup latency you want to monitor.

2. In the Summary tab on the Computer Information form, the Backup Latency chart graphs the backup latency for the computer where:

   • The Latency Time (Mins.) value indicates the amount of time that passed from when files changed on the computer to when the files were on the backup server.

   • The Time of sample value indicates when the latency was measured; 3:00 ago means 3 hours ago.

   The chart is updated with new sample data every 20 minutes.

Note: If you are concerned about high backup latency, we strongly recommend contacting Customer Service for assistance in analyzing what is causing the high backup latency and determining the most appropriate course of action.

Related Information

Understanding Backup Latency
Monitoring Backup Bandwidth Usage
Monitoring Backup: An Overview