Computer Restore: Delivery tab

Purpose

Use this Delivery tab on the Computer Restore form to:

Specify shipping information for your disaster recovery restore that will be delivered on media. If you want to change the shipping information after you submit this restore request, you must contact Customer Service.
Name the restore job.
Save the new restore job request.

Note: This feature may not be available to your Agent at this time. If you have questions, contact Customer Service.

Fields and Buttons Descriptions

Field/Button	Description
Name of restore	Type a name for the restore job. This can include any letters, numbers, or symbols, to a maximum of 229 characters, except for: { or } $$ This name does not have to be unique. You can reuse names for restore jobs. However, you should choose a name that will help you identify the restore job. Note: The prefix (DR) will automatically be attached to the beginning of the name that you assign.
Quick fill	Select an existing user to whom you want us to ship the media containing your restored data. The selected user's address and phone number information (from the user's account) automatically fills in the shipping information fields. You can edit this information for this shipment; your changes do not change the user's actual account information. This defaults to the user that is requesting the restore. If you want the media to be shipped to a person that is not a current user for the company account, click Clear. All the pre-filled information is removed from the shipping fields.
Clear button	Click to clear all information from the Quick fill and Ship to fields.
First name	Type the first name of the person to whom we will ship the media containing your restored data. If you selected a user from the Quick fill list, this is automatically filled in.
Last name	Type the last name of the person to whom we will ship the media containing your restored data. If you selected a user from the Quick fill list, this is automatically filled in.
Company	Type the name of the organization where the person to whom we will ship the media containing your restored data works. If you selected a user from the Quick fill list, this is automatically filled in.
Address	Type the mailing street address, including building number and street name, to which we will ship the media containing your restored data. If you selected a user from the Quick fill list, this is automatically filled in.
City	Type the city or town to which we will ship the media containing your restored data. If you selected a user from the Quick fill list, this is automatically filled in.
State or Region/Province	Type the state (if in the United States) or the region/province to which we will ship the media containing your restored data. If you selected a user from the Quick fill list, this is automatically filled in.
Country	Type the country to which we will ship the media containing your restored data. If you selected a user from the Quick fill list, this is automatically filled in.
ZIP/Postal code	Type the zip or postal code for the city or town to which we will ship the media containing your restored data. If you selected a user from the Quick fill list, this is automatically filled in.
Phone number	Type a phone number for the person to whom we will ship the media containing your restored data. If you selected a user from the Quick fill list, this is automatically filled in.
Phone ext.	Type a phone extension for the person to whom we will ship the media containing your restored data. If you selected a user from the Quick fill list, this is automatically filled in.
Shipping comments	Type any additional instructions you might have about the shipment or delivery of the media containing your restored data.
Shipment requirements	Select the shipment delivery schedule that you want us to use when shipping the media containing your restored data. Fastest possible (overnight air, morning delivery) Next day (standard overnight shipment) Two day (two day air) In most instances we will use Fastest possible shipping, unless you specify otherwise.
Media type	Select the type of media you want to receive your restored data on: Best type: Select this option if you want us to determine the best type of media to use. We will consider several factors, including the amount of data you are restoring. CD-ROM (best for up to 5 GB) Network Attached Storage (best for 5 GB+) We will default this option to Best type, and determine the type of media to use, unless you specify a preference.
Password to encrypt media	Type a password that we will use to encrypt the CD-ROM or NAS media containing your restored data. You will have to enter this password when you (or the person you specify to ship to) receives the media in order to decrypt the media so the data can be restored to your computer. Important: If you request to have us ship the media to another person, you are responsible for providing this password to that person. That person must have this password to restore the data from the media.
Confirm password	Type your media encryption password again, to ensure that you entered the password correctly.
Save button	Click to save your restore job configuration. A form opens so you can review your restore job configuration. Note: You must completely configure your restore job before you can save the request.
Cancel button	Click to discard your restore request and return to the Restore tab on the Computer Information form.