| Field/Button |
Description |
| Name of restore |
Type a name for the restore job. This can include
any letters, numbers, or symbols, to a maximum of 229 characters,
except for:
This name does not have to be unique. You can reuse names for
restore jobs. However, you should choose a name that will help you
identify the restore job.
|
| Network |
Click if you want to restore your files and
directories over the Internet.
If you select this delivery method, the Ship to fields
and media fields on this form are not available.
|
| Automatic |
Click if you want us to determine the fastest method
for delivering your restored files and directories, either over
the Internet or on physical media.
We will consider several factors, including the amount of data
to be restored. After we analyze your restore request and
determine a delivery method, we will send you an e-mail to let you
know how the restored data will be delivered.
If you select this delivery method, the Ship to fields
and the media fields on this form are required, because we may
choose to deliver the restored data on media.
|
| Media |
Click if you want to restore your files and
directories to physical media and have the media shipped to you or
another specified party.
You can then specify your media preference in the Media type
box on this form.
If you select this delivery method, the Ship to fields
and the media fields on this form are required.
|
| Quick fill |
Select an existing user to whom you want us to ship
the media containing your restored data. The selected user's
address and phone number information (from the user's account)
automatically fills in the shipping information fields. You can
edit this information for this shipment; your changes do not
change the user's actual account information.
This defaults to the user that is requesting the restore.
If you want the media to be shipped to a person that is not a
current user for the company account, click Clear. All the
pre-filled information is removed from the shipping fields.
|
| Clear button |
Click to clear all information from the Quick
fill and Ship to fields. |
| First name |
Type the first name of the person to whom we will ship the
media containing your restored data.
If you selected a user from the Quick fill list, this is
automatically filled in.
|
| Last name |
Type the last name of the person to whom we will ship the
media containing your restored data.
If you selected a user from the Quick fill list, this is
automatically filled in.
|
| Company |
Type the name of the organization where the person
to whom we will ship the media containing your restored data
works.
If you selected a user from the Quick fill list, this is
automatically filled in.
|
| Address |
Type the mailing street address, including building
number and street name, to which we will ship the media containing
your restored data.
If you selected a user from the Quick fill list, this is
automatically filled in.
|
| City |
Type the city or town to which we will ship the
media containing your restored data.
If you selected a user from the Quick fill list, this is
automatically filled in.
|
| State or Region/Province |
Type the state (if in the United States) or the region/province to which we will ship the
media containing your restored data.
If you selected a user from the Quick fill list, this is
automatically filled in.
|
| Country |
Type the country to which we will ship the media
containing your restored data.
If you selected a user from the Quick fill list, this is
automatically filled in.
|
| ZIP/Postal code |
Type the zip or postal code for the city or town to
which we will ship the media containing your restored data.
If you selected a user from the Quick fill list, this is
automatically filled in.
|
| Phone number |
Type a phone number for the person to whom we will
ship the media containing your restored data.
If you selected a user from the Quick fill list, this is
automatically filled in.
|
| Phone ext. |
Type a phone extension for the person to whom we
will ship the media containing your restored data.
If you selected a user from the Quick fill list, this is
automatically filled in.
|
| Shipping comments |
Type any additional instructions you might have
about the shipment or delivery of the media containing your
restored data. |
| Shipment requirements |
Select the shipment delivery schedule that you want
us to use when shipping the media containing your restored data.
In most instances we will use Fastest possible shipping,
unless you specify otherwise.
|
| Media type |
Select the type of media you want to receive your
restored data on:
-
Best type: Select this option if you want us
to determine the best type of media to use. We will consider
several factors, including the amount of data you are
restoring.
-
CD-ROM (best for up to 5 GB)
-
Network Attached Storage (best for 5 GB+)
We will default this option to Best type, and determine
the type of media to use, unless you specify a preference.
|
| Password to encrypt media |
Type a password that we will use to encrypt the
CD-ROM or NAS media containing your restored data.
You will have to enter this password when you (or the person
you specify to ship to) receives the media in order to decrypt the
media so the data can be restored to your computer.
Important: If you request to have us ship the media
to another person, you are responsible for providing this password
to that person. That person must have this password to restore the
data from the media.
|
| Confirm password |
Type your media encryption password again, to ensure
that you entered the password correctly. |
| Save button |
Click to save your restore job configuration. A form
opens so you can review your restore job configuration.
Note: You must completely configure your restore
job before you can save the request.
|
| Cancel button |
Click to discard your restore request and return to
the Restore tab on the Computer Information form. |
