New Computer

Do not enter a fully qualified domain name (FQDN), or use periods "." in the name.

LiveVault Online Backup Service requires each computer in your company account to have a unique computer name.

If you later change your computer's name in your network, you can change its name in MyLiveVault on the Computer Information form, Properties tab.

If you will be backing up a significant amount of data (for example, in excess of 50 GBs on one server or across multiple servers), please contact your service provider.

Depending on your service provider and the service plan you originally subscribed to, this field may not appear for your computers.

You can:

• Select the check box in the Can Manage column for each user who you want to allow to access and manage this computer. This user will be able to view this computer on the All Computers form and perform operations (such as backup or restore as allowed by that user's assigned capabilities) for this computer.

• Clear the check box in the Can Manage column for each user who you do not want to allow to access and manage this computer. This user will not be able to view this computer on the All Computers form or perform any operations (such as backup or restore) for this computer.

Note: This check box only allows or disallows a user the ability to access and manage the computer. The management operations that a user can perform on an assigned computer is determined by the user's assigned management capabilities.

We will contact the primary technical contact if there is a technical question or issue with this computer.

You can:

• Leave the current contact.

• Create a new user account for the person who will be the contact. Click New User located below the user list, and the User Information form opens so you can enter the required user information.

• Select another existing user. In the Primary Contact column, click the option button in the row for the user you want to assign. If additional user information must be provided in order for that user to be selected as a contact, a User Information form opens so you can enter the required information.

The user assigned as the primary technical contact must be allowed to log in to MyLiveVault and the Can Manage check box must be selected to allow the user to access this computer.

We will contact the secondary technical contact if there is a technical question or issue with this computer, and we are unable to reach the primary technical contact.

You can:

• Leave the current contact (if one is specified).

• Create a new user account for the person who will be the contact. Click New User located below the user list, and the User Information form opens so you can enter the required user information.

• Select yourself or another existing user. In the Secondary Contact column, click the option button in the row for the user you want to assign.  If additional user information must be provided in order for that user to be selected as a contact, a User Information form opens so you can enter the required information.

• Not have a secondary technical contact. If no option buttons in the Secondary Contact column are selected, no contact is assigned. If the option button for a user is selected, click the option button again to clear it.

The user assigned as the secondary technical contact must be allowed to log in to MyLiveVault and the Can Manage check box must be selected to allow the user to access this computer.

The first and last names and e-mail address are displayed for each user. Users whose names are in bold font have been assigned all computers to access and manage.

• Select this check box to have periodic status reports emailed to the primary technical contact. This is selected by default.

• Clear this check box to opt-out of the periodic status reports.