Users Management

Purpose

Use this Users Management form to:

  • View the list of all the users who are currently defined for your company account. This includes users that have rights to log on to MyLiveVault to manage your company account, and users that are only billing or administrative contacts who do not have logon rights.

  • Edit contact information for yourself.

Provided you are assigned the capability User can add, edit, and remove other users you can also:

  • Add a new user for your company account.

  • Edit user properties for yourself or edit contact and properties for another existing user.

  • Remove a user from the company account. However, you cannot remove a user who is a billing contact for the company account, a technical contact for a computer in LiveVault Online Backup Service, or yourself.

    If you need to remove a user who is a billing or technical contact, you must first assign that responsibility to a different user.

  • Open other pages to assign a user to be a billing or technical contact.

Note: Users are defined for a single company account. If your company sets up multiple company accounts for LiveVault Online Backup Service (for example, separate accounts for multiple branch offices), then you must set up the users in each company account as appropriate.

When you are done managing the user accounts, click Home in the navigation bar to open the All Computers form.

Fields and Buttons Descriptions

Field/Button Description
User list This list contains all users currently defined for your company account.

For each user, the list displays the user's name (if this information has already been supplied for the user) and the user's e-mail address. The list is sorted alphabetically by e-mail address.

To manage a user's account, click a user in the list, then click Edit or Delete to perform the desired action.

Edit button In the user list, click the user whose information you want to change, then click Edit to open the User Information form.

You can edit your own account, or another user's account.

Delete button In the user list, click the user that you want to remove from the company account, then click Delete.

You can remove any user except:

  • A billing contact for the company account.

  • A technical contact for any computer in the Service.

  • Yourself.

New button Click to open a User Information form so you can enter information about the new user and add the user to the company account. That user will then appear in the user list on this Users Management form.