User Information: Properties tab

If a user is responsible for performing monitoring or management operations on all of the company account's computers, select the User can manage all computers option. This user can access all computers. When a new computer is added, it is automatically assigned to the user.

If you wish to delegate responsibility for monitoring or managing specific computers to different users, then select the User can manage only these computers option. This user's access is restricted to only those assigned computers. When a new computer is added, it must be assigned to a restricted user if that user is supposed to access and manage it.

Indicates that the user can access and manage all computers for this company account.

Click if you want to assign all computers to this user.

Note: The operations that this user can perform on the computers is determined by the management capabilities assigned to this user.

Click if you want to assign a subset of the computers to this user, then in the computer list select the check box by each computer that you want to assign to the user.

The computer list shows only those computers that have been assigned to you (the logged in user). You can assign all or a subset of those computers to the user whose properties you are configuring. You cannot assign other computers to the user. However, if someone else has assigned additional computers to this user (which have not also been assigned to you), then the text and others is displayed in the list.

Note: The operations that this user can perform on the computers is determined by the management capabilities assigned to this user.

All users can view the capability settings for all other users. However, only a user with the capability User can add, edit, and remove other users can assign capabilities to other users. Also, that user can only assign to other users the set (or a subset) of capabilities that he has. For example, if you have the capability User can add, edit, and remove computers, then you can assign that to another user. If you do not have the capability User can add, edit, and remove computers, then you cannot assign that to another user.

The capabilities are associated with the user; they are not specific to a computer. For example, if a user is assigned the capability to manage backup configuration (that is, User can add, edit, suspend, and remove backup configurations), then the user can manage backup configuration for all computers that are assigned to that user.

Select this check box if you want the user to be allowed to manage users for the company account. This allows the user to:

• Add new users.

• Edit all users' contact information.

• Edit all users' properties including assigning computers and assigning user capabilities.

• Disable users' accounts, so a user cannot log in to MyLiveVault.

• Enable users' accounts, so a user can again log in to MyLiveVault.

• Reset users' passwords.

• Specify users as technical or billing/administrative contacts.

• Delete users from this company account.

Clear this check box if you do not want the user to be allowed to manage users for the company account. The user will be able to view all existing users' account information, but can only edit their own contact information.

Select this check box if you want the user to be allowed to manage computers for the company account. This allows the user to:

• Add new computers.

• Download the Agent software to computers.

• Modify computers' properties, including a computer's name and backup bandwidth limit. It includes specifying technical contacts or assigning computers to users only if the user also has been assigned the capability to manage users (User can add, edit, and remove other users).

• Remove computers from the company account.

Clear this check box if you do not want the user to be allowed to manage computers. The user will be able to view existing computers' properties.

Select this check box if you want the user to be allowed to manage backup for computers on the company account. This allows the user to:

• View backup status and details for backup configurations.

• Configure new backup configurations.

• Modify existing backup configurations.

• Suspend and resume backup for computers.

• Remove backup configurations.

Clear this check box if you do not want the user to be allowed to manage backup. The user will be able to only view backup status and details for backup configurations.

Select the User can perform network restores check box if you want the user to be allowed to restore data for computers on the company account. This allows the user to:

• Request restores over the Internet.

• Cancel active restores.

Also select the check box in front of and shipped media restores if you also want the user to be allowed to:

• Request restores on media.

• Change shipping information for media restores.

Clear the User can perform network restores check box if you do not want the user to be allowed to request any restores (over the Internet or on media). The user can only view existing restore requests' status and details.

Note: A user cannot have the capability to request media restores only.

Select this check box if you want the user to be allowed to edit company information and set password policy for the company account. This allows the user to:

• Edit the company account information, including company name. It includes specifying billing/administrative contacts only if the user also has been assigned the capability to manage users (User can add, edit, and remove other users).

• Set and modify the global password policy for the company account.

Clear this check box if you do not want the user to be allowed to edit company information and set password policy. The user can view the current company information and password policy.

The user may be locked out because:

• Another user (with the User can add, edit, and remove other users capability) has manually locked the user's account.

• The user failed to successfully log in three times in a row within a five minute period (and the Disable a user after 3 failed login attempts password policy option is set for the company account).

Select this check box if you want to lock the user's account so the user cannot log in to MyLiveVault.

Clear this check box if you want to reset the user's account and allow the user to log in to MyLiveVault.

Note: To change this setting you must be assigned the User can add, edit, and remove other users capability.