This form is filled in for you when your company first subscribes to LiveVault Online Backup Service.
| Field/Button |
Description |
| Account Information section |
| Company/account name |
Displays the current company account
name. This name appears on all your LiveVault Online Backup Service
bills and other account-related items.
To change the name, type the new name of your company, or the name of the
organization that you want to use as the account name for LiveVault Online Backup Service.
This can include any characters (for example, letters, numbers,
symbols), up to a maximum of 60 characters.
|
| Primary billing/administrative contact |
Displays the name and e-mail address of the user currently
assigned as the primary billing/administrative contact for the account.
The first user designated for this company account is selected as the
primary billing contact by default.
A primary contact for the
account is required.
We send all LiveVault Online Backup Service bills and
billing and administrative-type issues to this contact. For
example, this will be the person contacted if a question arises
regarding renewals. Bills and related items will be sent to this
contact at the address provided in the contact's user account.
You can:
-
Leave yourself as the contact (if your name is
selected), or leave the current contact.
-
Select New from the list to create a
new user account for the person who will be the contact. The User
Information form opens so you can enter the required user
information.
-
Select an existing user from the list to be
the contact. If the user name in the list is followed by an
ellipses "...", it means that additional user
information must be provided in order for that user to be
selected as a contact. If you select that user, a User
Information form opens so you can enter the required
information.
|
| Secondary billing/administrative contact |
Displays the name and e-mail address of the user currently
assigned as the secondary billing/administrative contact for the account.
We will only contact this person if the primary
billing/administrative contact cannot be reached. This is an
optional contact.
If you are editing the account information, the current contact
is displayed.
You can:
-
Not select a contact.
-
Leave the current contact (if one is specified).
-
Select New from the list to create a
new user account for the person who will be the contact. The User
Information form opens so you can enter the required user
information.
-
Select yourself or an existing user from the
list to be the contact. If the user name in the list is
followed by an ellipses "...", it means that
additional user information must be provided in order for that
user to be selected as a contact. If you select that user, a User
Information form opens so you can enter the required
information.
|
| Password Policy section |
| Passwords cannot be re-used within 12 changes |
Select this check box to keep a history of each users last
twelve passwords. Users will be prevented from reusing these passwords. The
history will begin with the users current password when this option is
selected. Clear this check box to allow users to reuse passwords without
restrictions.
This is a global account password policy for the account and affects all
users for this account. |
| Passwords must be changed every n days |
Select this check box and type a number of days in the text
box to keep password ages and expire passwords after they reach the
specified age. The pre-defined value is 30 days. Users will be required to
change their passwords when they next log in following the password
expiration date. Clear this check box to allow users to keep their
passwords without any password age restrictions.
This is a global account password policy for the account and affects all
users for this account. |
| Enforce strict password rules (8 characters; must
include non-alphabetics) |
Select this check box to require strong passwords. A
password must be eight characters, with at least one letter and at least one
non-alphabetic character (such as a number). After setting this password
option, all users will be required to change their password to meet this
criteria the next time they log in to MyLiveVault. Clear this check box to
use the less strict password requirements which are a minimum of any four
characters and no requirement on a mix of letters and numbers.
This is a global account password policy for the account and affects all
users for this account. |
| Disable a user after 3 failed login attempts |
Select this check box to automatically disable and lock out
a user from MyLiveVault after the user fails to successfully log in three
times in a row within a five minute period. Once disabled, a user cannot log in to MyLiveVault
until the user account has been manually enabled (by an authorized user).
Clear this check box to use the less strict lockout setting, where a user who
has five failed login attempts within five minutes is automatically locked
out for five minutes.
All failed login attempts are logged for reference. This is not dependent
on how this option is set.
A failed login attempt can occur if a user:
Types an incorrect password Leaves the password field blank Attempts to login when the user account is already disabled/locked out Attempts to login when the user is not authorized to log in to
MyLiveVault (that is, the user is set up as a billing/administrative user
only and has not been given a password for MyLiveVault).
This is a global account password policy for the account and affects all
users for this account. |
| View Log button |
Click to view a log of all failed login attempts for the
account.
For each failed login attempt, the log contains the username, a
timestamp, the IP address and hostname (if available) from which the failed
attempt was made. |
| General Buttons |
| Submit button |
Click to submit the company account information. |
| Cancel button |
Click to discard all company account information changes.
If you are editing existing account information, the All
Computers form opens.
|
