Computer Information: Backup tab

Purpose

Use this Backup tab on the Computer Information form to:

  • View a summary of the backup status, organized by backup configuration, for the computer.

  • Select a backup configuration to view the details about its configuration and its status.

Provided you are assigned the capability User can add, edit, suspend, and remove backup configurations you can also:

  • Change the backup configuration for the computer.

  • Suspend or resume all backup for the computer, for example, so you can perform maintenance on the computer.

Fields and Buttons Descriptions

Field/Button Description
Backup Configuration section
For each backup configuration defined for the computer, the following information is displayed:
Backup configuration name Displays the name of the backup configuration, for example:
  • Files and Directories.

  • Exchange 2000/2003 or 5.5

  • Each database backup configuration.

Click the name of a backup configuration to open the Backup Configuration Details form so you can view details about the configuration and its current status.

Status This text indicates the operational status of the backup configuration. For example:
  • Initial synchronization pending

    This status is displayed if a backup configuration has not yet run for the first time, or if a configuration has been changed but the changed configuration has not yet started.

  • Initial synchronization

    This status is displayed while the initial backup synchronization is running for this configuration. It is also displayed if someone changed the list of which files or directories are being backed up by this configuration and an initial full synchronization is running of only those files which have not been previously backed up by any configuration.  

    Note: An initial synchronization may take a long time to complete, for example, several days, depending on the amount of data being backed up and the uplink speed of your Internet connection.

  • Synchronizing

    Following the completion of the initial synchronization, this status is displayed when the backup configuration is synchronizing. A synchronization runs each time a backup starts, for example, if you schedule backup to run nightly, instead of 7x24, or when an Agent reconnects following a prolonged disconnection from LiveVault Online Backup Service.

  • or Automatic Backup operating normally

    This status is displayed for an automatically maintained Exchange or Files and Directories backup configuration after the initial synchronization has completed, and backup is running in continuous mode or is scheduled to run in the future.

  • or Backup operating normally

    This status is displayed after the initial synchronization has completed, and backup is running in continuous mode or is scheduled to run in the future.

  • Disconnected

    This status is displayed if the computer has been disconnected from LiveVault Online Backup Service for more than 15 minutes.

  • Suspended

    This status is displayed while backup is temporarily stopped (suspended).

    Backup remains in this state until you resume it.

    Note: If this status is displayed only for a certain backup configuration (not for all configurations), then this indicates that the specified configuration has been suspended by Customer Service due to a backup issue (the issue and this action would have been previously discussed with either a technical contact for this computer or another representative of your company).

In addition, should a problem other than a disconnect occur which disrupts your service, a message is displayed here.

Backup state This text provides information about the state of the backup for this configuration. For example:
  • Initializing

    This text is displayed while a synchronization (initial or subsequent) is running, but prior to the availability of estimated completion information or progress information.

  • Estimate complete in <time>

    This text is displayed while an initial synchronization is running. It specifies how long the synchronization will run until it completes.

    The estimated completion information is based on a prescan of the data to be backed up, and is dynamically updated to maintain accuracy.

    This estimate will be readjusted as necessary following disconnect/reconnect occurrences.

  • Processed n files, n KB

    Following the completion of the initial synchronization, this text is displayed when the backup configuration is synchronizing. It specifies the total amount of data, by number of files and bytes, that have been synchronized so far.

  • Currently running

    This text indicates that the initial synchronization completed for the configuration, and either backup is now running in continuous mode or a subsequent synchronization is running.

  • Currently not running; will be restarted

    This text indicates that backup for the configuration should be running now but is not. For example, the backup could have been cancelled due to an error condition. The backup will be restarted (either automatically or by Customer Service). You do not need to do anything to restart it, unless directed by Customer Service.

  • Scheduled to execute at <date time>

    This text indicates that the backup configuration is not currently running but is scheduled to next run at the specified future date and time.

    Note: The specified date/time reflects the Agent computer's time zone.

Progress bar This graphical progress bar indicates what percentage of the initial backup synchronization has completed. The percentage is figured across all data being backed up for this configuration.

This bar will not be displayed after initial synchronization completes.

Backed up as of at least This text indicates that the LiveVault Online Backup Service backup server contains a backup version of your data that is at least as current as the date and time specified here (which reflect the Agent computer's date/time). This information does reflects backup latency and synchronizations.

For example, Backed up as of at least: 1/19/2004 1:42 PM

This text is not displayed while an initial synchronization (either the first full computer synchronization or any subsequent initial synchronization due to a modified backup configuration) is running.

If you chose to restore the current version of the data backed up on this configuration, the most current backed up version would be restored, which is at least the specified version if not a more recent one.

Because this field is updated at ten minute intervals, it is possible that an even more current version of your changing data is already on the backup server. In some instances, such as open and changing databases, it may be up to thirty minutes after the changes are made on the Agent before the displayed version information reflects those changes. For more information, see Currency of data on the backup server in Backing Up Your Data: An Overview.

Edit button Click to open forms so you can modify backup configurations or create new database backup configurations.
Suspend/Resume section
Backup operating state This text indicates whether backup is running or has been suspended for the computer.

One of the following states is displayed:

  • Backup is operating

    This state indicates that all backup configurations are in normal operation mode. Backup will continue operating until you or another user clicks Suspend.

  • Backup is suspended

    This state indicates that all backup configurations have been suspended. Backup will remain suspended until you or another user clicks Resume.

Note: This text does not reflect if any individual backup configurations have been suspended by Customer Service (for example, due to backup issues).

Suspend/Resume button Click to either suspend or resume backup on the computer, depending on its current state.

Note: This action applies to all backup configurations for the computer. If  individual backup configurations have been suspended by Customer Service, then Customer Service will resume those configurations when the associated issues have been addressed.

  • Click Suspend to temporarily stop all backup for this computer. While backup is suspended, no changes made to data on computer will be backed up. For example, you may want to suspend backup while you perform maintenance on your computer.

  • Click Resume to reactivate backup for this computer. All backup configurations will start, and will run according to their schedules.